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Standards Worldwide
Standards Worldwide
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Management und Qualität

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Standard [CURRENT] 2019-06

DIN EN IEC 62881:2019-06; VDE 0810-881:2019-06
Cause and Effect Matrix (IEC 62881:2018); German version EN IEC 62881:2018

52.28 EUR VAT included

48.86 EUR VAT excluded

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Technical rule [CURRENT] 2016-03

DIN CEN/TS 16880:2016-03; DIN SPEC 77880:2016-03
Service excellence - Creating outstanding customer experiences through service excellence

Organizations often state that they put the customer at the center of their business. In competitive markets, however, it is essential to design the entire organization around the customer and the ...

Procedure : Pre-Standard

from 79.10 EUR VAT included

from 73.93 EUR VAT excluded

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Technical rule [CURRENT] 2023-11

DIN SPEC 35255:2023-11
Quality requirements for composite processes
Procedure : PAS

Free of charge

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Technical rule [CURRENT] 2011-07

DIN SPEC 77224:2011-07
Achieving Customer Delight Through Service Excellence

Specification DIN SPEC (PAS) 77224 deals with the extremely relevant and complex topic of establishment and expansion of Service Excellence. It defines properties and specifies requirements for a ...

Procedure : PAS

Free of charge

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Technical rule [CURRENT] 2017-08

DIN SPEC 77231:2017-08
Process and competence framework for service excellence in branch banking

This DIN SPEC has been prepared by a workshop (temporary committee) in the course of the PAS procedure. This DIN SPEC has been prepared and adopted by the authors named in the foreword. This DIN ...

Procedure : PAS

Free of charge

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Standard [CURRENT] 2002-06-01

CSA B480:2002-06-01
Customer Service Standard for People with Disabilities

88.80 EUR VAT included

82.99 EUR VAT excluded

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Standard [CURRENT] 2022-02-01

CSA Z275.4:2022-02-01
Competency Standard for diving, hyperbaric chamber, and remotely operated vehicle operations

128.40 EUR VAT included

120.00 EUR VAT excluded

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Technical rule [CURRENT] 2017-11

VDMA 34162:2017-11
Quality-related costs in the mechanical engineering industry

from 28.70 EUR VAT included

from 26.82 EUR VAT excluded

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Draft standard 2023-10-15

OVE EN IEC 61025:2023-10-15 - Draft
Fault tree analysis (FTA) (IEC 56/1999/CDV) (english version)

from 65.14 EUR VAT included

from 60.88 EUR VAT excluded

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Standard [CURRENT] 2018-04-01

OVE EN 61078:2018-04-01
Reliability block diagrams (IEC 61078:2016) (german version)

from 319.61 EUR VAT included

from 298.70 EUR VAT excluded

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