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Dear Customer

Our Customer Service will be available again as of 2 January 2025. 

Please note that new registrations and requests to be processed manually will only be processed from this point onwards.

You can of course place orders and receive downloads online at any time.

We wish you happy holidays, a peaceful time and a healthy New Year!

Your DIN Media

Standards Worldwide
Standards Worldwide
Phone +49 30 58885700-07

Payment and delivery options

Prices and payment options

Price Lists
DIN Standards, draft Standards, BWB-WL, VG, prEN and EN Standards (German, English, French)
DIN Standards, draft Standards with „K“ price group classification (VDE)

Prices
The listed prices, including those for technical rules other than DIN Standards, include 7 % VAT. Under certain circumstances customers outside Germany do not need to pay VAT. Please refer to the information on your invoice or contact the International Customer Service.

Customers save when purchasing a hard copy of a document together with a downloaded version: In this case the downloaded copy only costs 20 % of the price for the printed copy!

In the case of seminars and conferences (see DIN Academy) the net price is also given.

Payment options
During the ordering process you can choose between the following two payment methods:

Invoice
An invoice will be sent to you by mail. Please note that for some orders from outside Germany your order will not be processed until payment has been received by DIN Media.

By credit card
We accept the following credit cards:

  • Visa
  • MasterCard
  • American Express

We can send you invoices also in an electronic format. For more information, visit the following link: Electronic Invoicing

Shipping and handling

The costs of shipping and handling depend on your location, and the type and number of articles you have ordered. Customers outside Germany should contact the International Customer Service for more information.