We use cookies to make our websites more user-friendly and to continuously improve them. If you continue to use the website, you consent to the use of cookies. You can find more information in our privacy statement and our cookie guidelines.

Dear Customer

Our Customer Service will be available again as of 2 January 2025. 

Please note that new registrations and requests to be processed manually will only be processed from this point onwards.

You can of course place orders and receive downloads online at any time.

We wish you happy holidays, a peaceful time and a healthy New Year!

Your DIN Media

Standards Worldwide
Standards Worldwide
Phone +49 30 58885700-07

Cookie guidelines

Cookies

In order for this website to function properly, we sometimes need to store small files on our users' devices.

What is a cookie?

A cookie is a small file that is stored on your computer or mobile device when you visit a website. With the help of cookies, the website can e.g. B. remember certain actions and settings (user name, language, font size and other display parameters) for a certain time, so that you do not have to re-enter this information each time you visit the website or when you switch from one page to another.

Other third-party cookies can also be used to track you when you visit other websites that use the services of that third party.

How to check cookies

You can check and / or delete cookies as you wish. For more information, go to aboutcookies.org. You have the option to delete all cookies already stored on your computer, and you can configure most browsers to block cookies. However, then you may have to make some settings manually each time you visit a website and you may not be able to access some services and features.

How do we use cookies?

1. Technical (operationally necessary) cookies

A number of our pages use cookies to store the following data:

  • the saving of products that you have added to the shopping cart or added to your wish list,
  • saving the entries you have made during check-out or during an order so that you do not have to re-enter this data,
  • storing presets such as language, location, number of search results etc.,
  • saving settings for an optimal video display, e.g. the desired buffer size and the resolution data of your screen,
  • the recording of your browser settings in order to optimally display our website on your screen,
  • the detection of misuse of our websites and services, e.g. by registering multiple successive and failed login attempts,
  • loading the website evenly so that the website remains accessible or
  • saving your login data so that you do not have to enter them again each time.

You can block or delete these cookies, but you run the risk that some parts of the website will not work properly.
The information contained in the cookies is not used to identify you personally and we have complete control over the data. These cookies are never used for purposes other than those specified here.
The following cookies are used in this way:
 

Name

Purpose

Duration

%_consent_de

Storage of the confirmation of the cookie layer

Session

din-de

Implementation of sticky sessions on the F5 load balancer

Session

CM_SESSIONID

Storage of the user's session ID

Session

2. "Functional" category

In order to further improve our offer and our website, we collect anonymized data for statistics and analysis. With the help of these cookies we can, for example, determine the number of visitors and the effect of certain pages on our website and optimize our content.

The information contained in the cookies is not used to identify you personally and we have complete control over the data. These cookies are never used for purposes other than those specified here.

Name

Company

Purpose

Duration

_gcl_au

Google

Google Tag Manager

30 days

_et_coid

etracker

Creation of customer journeys and determination of unique visitor numbers

24 months

_hjid

Hotjar

Heatmaps, funnel tracking, creating user surveys

365 days

_hjDonePolls

Hotjar

Heatmaps, funnel tracking, creating user surveys

365 days

_hjIncludedInSample

Hotjar

Heatmaps, funnel tracking, creating user surveys

Session


eTracker

On this website, technologies from etracker GmbH (www.etracker.com) are used to collect and store data exclusively for statistical purposes. We do not create user profiles from this data and do not use them for retargeting.
We use the technologies provided by etracker that do not set cookies.
The data generated by this are processed and stored by eTracker exclusively in Germany and are therefore subject to the strict German and European data protection laws and standards. In this regard, eTracker has been independently tested, certified and awarded the data protection seal of approval ePrivacyseal.
Data processing is based on the legal provisions of Art. 6 Para. 1 lit. f GDPR (legitimate interest). Our concern i. S. of Art. 6 para. 1 lit. f GDPR (legitimate interest) is the optimization of our online offer and our website. To protect your privacy, we have activated the shortening of the IP address in the eTracker technology. In this way, a direct personal relationship is excluded.
There is no other use, merging with other data from eTracker or forwarding to third parties.

As an option, etracker cookies can be activated to determine unique visitor numbers and customer journeys. However, this only happens if you agree to the "Functional Cookies" category.

3. "Personalization" category

We use these cookies to make it easier for you to use the site and to enrich our content with external content (e.g. from YouTube). For example, based on a previous (e.g. product search), you can conveniently access it when you visit our website again.

Name

Company

Purpose

Duration

recoEngineSession

Prudsys

Personal product recommendation

Session

Prudsys

We use the Prudsys service (Prudsys AG, Zwickauer Straße 16, 09112 Chemnitz) on our website to be able to offer you tailored product recommendations based on your shopping history, viewed or searched product categories. A conclusion about your person is excluded. The cookies stored by Prudsys are deleted after 90 days at the latest.

Further information on data protection at Prudsys can be found at: https://prudsys.de/datenschutz/

YouTube

We use YouTube for videos that explain our work (e.g. in standardization) and our products. YouTube has its own cookies and has its own privacy policy, over which we have no control.
We use YouTube in the enhanced privacy protection mode to restrict YouTube's use of cookies. Depending on the parameters of your browser, certain elements can still be saved on your computer.
Before you can watch the videos, you must accept these cookies.

If you have configured your browser so that no third-party cookies are accepted, these elements will not be saved.

To protect your data, we point this out to you before displaying external content from third parties and transferring data. You can then agree to the data transfer and display the content with a click (so-called “two-click solution”).
 


[Current as of: February 2021]