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Standard [WITHDRAWN]

DIN EN 15838:2010-02

Customer Contact Centres - Requirements for service provision; German version EN 15838:2009

German title
Kundenkontaktzentren - Anforderungen für die Leistungserbringung; Deutsche Fassung EN 15838:2009
Publication date
2010-02
Original language
German
Pages
35
Note
The publisher recommends this document in lieu of the withdrawn document DIN CWA 14087:2001-04 , for which no replacement is available.

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Publication date
2010-02
Original language
German
Pages
35
Note
The publisher recommends this document in lieu of the withdrawn document DIN CWA 14087:2001-04 , for which no replacement is available.

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Content
ICS
03.080.30
Replacement amendments

This document has been replaced by: DIN EN ISO 18295-1:2017-10 , DIN EN ISO 18295-2:2017-10 .

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