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Standard [WITHDRAWN]

ISO/IEC 20000-2:2012-02

Information technology - Service management - Part 2: Guidance on the application of service management systems

German title
Informationstechnik - Service Management - Teil 2: Allgemeine Verfahrensregeln für Service Management
Publication date
2012-02
Original language
English
Pages
85

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Publication date
2012-02
Original language
English
Pages
85

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Content
ICS
03.080.99, 03.100.70, 35.020, 35.240.60
Replacement amendments

This document replaces ISO/IEC 20000-2:2005-12 .

This document has been replaced by: ISO/IEC 20000-2:2019-08 .

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