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This standard is intended for executive board members and policy makers of all types of organizations (whether large or small) in the private, public and non-profit sectors. It describes the values and beliefs that make an organization human-centred, the significant business benefits that can be achieved, and explains the risks for the organization of not being human-centred. It provides recommendations for the policies that executive board members need to implement to achieve this. It sets out high-level human-centred principles for executive board members to endorse in order to optimize performance, minimize risks to organizations and individuals, maximize well-being in their organization, and enhance their relationships with the customers. The importance of organizational policy to address human-centredness is emphasized. This standard is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. This standard is not intended to prevent the development of national standards that are more specific or demanding. This standard has been prepared by Technical Committee ISO/TC 159 "Ergonomics" in consultation with Technical Committee CEN/TC 122 "Ergonomics", the secretariat of which is held by DIN (Germany). The responsible German committee is Working Committee NA 023-00-01 GA "Gemeinschaftsarbeitsausschuss NAErg/NAM: Grundsätze der Ergonomie" ("Joint working committee NAErg/NAM: Ergonomic principles") at DIN Standards Committee Ergonomics (NAErg).