ISO 21388:2020-03

Akustik - Hörsystemanpassungsmanagement (HAFM)

Englischer Titel: Acoustics - Hearing aid fitting management (HAFM)
Ausgabedatum: 2020-03
Originalsprachen: Englisch
Seiten: 43

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Ausgabedatum: 2020-03
Originalsprachen: Englisch
Seiten: 43

Produktinformationen auf dieser Seite:

Inhaltsverzeichnis
ICS
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Inhaltsverzeichnis

Inhalt (en)

Foreword
Introduction
Scope
Normative references
Terms and definitions
Service preconditions
- General
- Educational requirements
  - General
  - Requirements for hearing aid professionals
  - Maintenence of competencies and skills of hearing aid professionals
- Facility requirements
  - General
  - Room requirements
- Equipment requirements
  - General
  - Audiometric equipment
  - Equipment for otoscopy and earmould impressions
  - Hearing aid programming equipment
  - Electroacoustic measurement equipment
  - Maintenance tools
  - Demonstration samples
- Ethical requirements
  - General
  - Professional competence
  - Relationship with clients
  - Conflict of interest
  - Relationship with medical and other health practitioners
  - Relationship with colleagues
  - Advertising
General stages of HAFM
- General
- Client profile
  - General
  - General assessment
  - Audiological assessment
  - Medical referral
- Counselling
  - General
  - Selection of hearing aid system
- Hearing aid fitting
  - Ear coupling elements
  - Pre-setting of hearing aids
  - Setting and fine-tuning of hearing aids
- Verification and validation
- Post-fitting counselling
- Follow-up
Quality of service
- General
- Documentation
- Client evaluation of services
- Customer complaint handling
- Corrective actions
Minimum competencies of the hearing aid professional (HAP) (informative)
- Description of competencies
- General competencies
- Audiological assessment — Hearing measurements and ear inspection
- Hearing profile — Relevant factors beyond the audiological assessment
- Selection, fitting, verification, validation and provision of hearing aids
- Selection, manufacturing, modification and maintenance of earmoulds
- Modification and maintenance of hearing aids, accessories and assistive devices
- Interaction with clients for proper rehabilitation
Recommendation for organisation of education and training for hearing aid professionals (ISCED level 5) (informative)
Fitting room example (informative)
Recommendation on the referral of clients for medical or other specialist examination and treatment (informative)
Informational counselling to support hearing aid fitting management (informative)
Terminology (informative)
Bibliography

ICS

11.020.10, 11.180.15, 17.140.01

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