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Standard [WITHDRAWN]

ISO 10002:2004-07

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen
Publication date
2004-07
Original language
English
Pages
23

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Publication date
2004-07
Original language
English
Pages
23

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Content
ICS
03.120.10
Replacement amendments

This document has been replaced by: ISO 10002:2014-07 .

This document has been modified by: ISO 10002 Technical Corrigendum 1:2009-07

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