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Standard [CURRENT]

ISO 10002:2018-07

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Reklamationsbearbeitung in Organisationen
Publication date
2018-07
Original language
English
Pages
31

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Publication date
2018-07
Original language
English
Pages
31

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Content
ICS
03.120.10
Replacement amendments

This document replaces ISO 10002:2014-07 .

Cooperation at DIN

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