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Standard [WITHDRAWN]

DIN ISO 10002:2005-04

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Behandlung von Reklamationen in Organisationen (ISO 10002:2004)
Publication date
2005-04
Original language
German, English, French
Pages
49

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Publication date
2005-04
Original language
German, English, French
Pages
49

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Content
ICS
03.120.10
Replacement amendments

This document has been replaced by: DIN ISO 10002:2010-05 .

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