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Standard [CURRENT]

DIN ISO 10002:2019-07

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden für die Reklamationsbearbeitung in Organisationen (ISO 10002:2018)
Publication date
2019-07
Original language
German
Pages
41

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Publication date
2019-07
Original language
German
Pages
41
DOI
https://dx.doi.org/10.31030/3045879

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Content
ICS
03.120.10
DOI
https://dx.doi.org/10.31030/3045879
Replacement amendments

This document replaces DIN ISO 10002:2010-05 .

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