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This service standard contains a set of requirements for the provision of expertise services. This standard has been prepared by CEN/TC 405 "Project Committee - Expert services". The quality of an expertise service depends on professional competence, impartiality, objectivity, independence and integrity of the experts involved. This standard is aimed at pointing out the minimum requirements of those criteria having influence on every expertise service. It could be used by all sizes and disciplines of ESP and aims to improve transparency and understanding between clients and ESP. Successful implementation of the standard should also help to reduce barriers to cross-border expertise services. This standard recognizes that there are different systems of law and many jurisdictions in Europe, any of which may impose different standards or requirements. The committee responsible for this standard is NA 159-01-18 AA "Dienstleistungen im Gutachter- und Sachverständigenwesen" ("Expertise services") at DIN.