Dear Customer
Our Customer Service will be available again as of 2 January 2025.
Please note that new registrations and requests to be processed manually will only be processed from this point onwards.
You can of course place orders and receive downloads online at any time.
We wish you happy holidays, a peaceful time and a healthy New Year!
Your DIN Media
Standard [WITHDRAWN]
Product information on this site:
Quick delivery via download or delivery service
All transactions are encrypted
This European Standard specifies the requirements for the services of real estate agents and applies to business-to-business and business-to-consumer services, respectively. Legal provisions for real estate agents exist in many countries and they are to be taken into consideration. All real estate agents need to comply with the applicable relevant European and national legislations. European and national legislations will replace this European Standard in case of conflicting requirements. This standard on services represents a first European consensus in specifying requirements for the services of real estate agents. Due to the number of different approaches presently taken at national level to the degree of supervision of real estate services in Europe, this standard aims to set general requirements only, and should therefore be taken as the basis upon which higher requirements for the provision of services and education may be defined in the field of service provision of real estate agents. The provisions of the European Standard are applicable to all services including those provided by electronic means and the internet. The Committee responsible for this standard is NA 159-02-03 AA "Immobilienmakler-Dienstleistungen" ("Services of real estate agents") at DIN.
This document has been replaced by: DIN EN 15733:2011-07 .