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Standard [CURRENT]

DIN EN 14012:2020-06

Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019

German title
Postalische Dienstleistungen - Dienstqualität - Grundsätze der Bearbeitung von Beschwerden; Deutsche Fassung EN 14012:2019
Publication date
2020-06
Original language
German
Pages
66

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Publication date
2020-06
Original language
German
Pages
66
DOI
https://dx.doi.org/10.31030/3066350

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Content
ICS
03.240
DOI
https://dx.doi.org/10.31030/3066350
Replacement amendments

This document replaces DIN EN 14012:2009-04 .

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