Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French
German title
Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung der Kundenzufriedenheit (ISO/TS 10004:2010); Text Deutsch, Englisch und Französisch
Publication date
2011-11
Original language
German,
English,
French
Pages
87
Procedure
Pre-Standard
Publication date
2011-11
Original language
German,
English,
French
Pages
87
Procedure
Pre-Standard
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