Standard
[CURRENT]
OENORM EN 13816:2002-08-01
Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement
- German title
- Transport - Logistik und Dienstleistungen - Öffentlicher Personenverkehr - Definition, Festlegung von Leistungszielen und Messung der Servicequalität
- Publication date
-
2002-08-01
- Original language
-
German
- Pages
- 36
- Publication date
-
2002-08-01
- Original language
-
German
- Pages
- 36
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