EN 13816:2002-04

Transportation - Logistic and services - Public passenger transport; Service quality definition, targeting and measurement

German title: Transport - Logistik und Dienstleistungen - Öffentlicher Personenverkehr; Definition, Festlegung von Leistungszielen und Messung der Servicequalität
Publication date: 2002-04
Original language: English
Pages: 34

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